Welcome to the Avanto Onboarding Program.

This course is designed to introduce new team members to our company, our culture, and the tools and processes that support our daily work. Through this presentation, you will gain a complete understanding of who we are, what we do, and how we operate across every department.

The onboarding course covers:

1. About Avanto

You will learn Avanto’s mission, values, and history, as well as how our global teams collaborate across the U.S., India, and Colombia. This section provides context for the organization’s purpose and the vision that drives our work.

2. Our Core Services & Platforms

We introduce our main service lines—including Sales Enablement, Financial Operations, Automation & AI Services, and more.

You’ll also explore OrderBahn, our proprietary platform that streamlines the entire order management process through AI-enabled transactions, real-time reporting, and seamless integrations.

3. The Furniture Journey

This module takes you through the full life cycle of a contract furniture order—from Sales and Design, through Quoting, Ordering, Shipping, Installation, Billing, and Collections.

Each step demonstrates how different teams work together to deliver a smooth and accurate customer experience.

4. Organizational Structure

You will see how Avanto is structured across Services, Customer Service, Technical Services, Platform Development, and Human Resources.

This helps you understand who does what, where your role fits, and how cross-department collaboration works.

5. Human Resources Policies

This section covers essential HR guidelines, including:

• Work models

• Payroll

• Overtime

• Time off and absenteeism

• Medical, maternity and paternity leave

• Bereavement leave

• Holiday calendar

• Right to disconnect

  These guidelines ensure you understand your rights, responsibilities, and benefits.

6. Workplace Tools & Productivity

You will learn how to use key tools for daily operations:

• How to set your status in Microsoft Teams

• How to create Outlook folders

• How to set email rules

• How to flag and categorize emails

• How to organize communication more effectively

  These practices improve organization, speed, and clarity in your day-to-day tasks.

7. IT & Support Resources

We explain the proper use of company hardware, software policies, how to request help, and where to find technical support when you need it.

8. Compliance, Data Protection & Workplace Safety

You will understand:

• Our Data Processing & Protection Policy

• Security responsibilities for all employees

• Mandatory compliance training

• Occupational health and safety guidelines

• Diversity, equity, and inclusion (DEI) standards

  These ensure we maintain a safe, ethical, and inclusive work environment.

9. Staying Connected

We provide key communication channels—including email contacts, support teams, and HR—and introduce the Avanto referral program and engagement resources.

Course Outcome

By the end of this onboarding course, you’ll have a complete understanding of how Avanto operates, the systems you’ll be using, and the policies and tools that support your success.

You’ll be fully prepared to collaborate effectively, follow best practices, and contribute with confidence from day one.